Reference

Privacy Policy at taxi slot

We handle your account information, payment details and betting history with clear rules so you know exactly what we collect and how we use it.

Data transparencyAccount securityYour control
taxi slot Privacy Policy at taxi slot
REACH OUT ANYTIME

How to Contact Us About Your Privacy

We answer privacy questions and handle data-access requests through multiple channels so you can reach us in the way that works for you.

Email Support Send your privacy question or data-access request to our support inbox. We respond within two business days with full details about how your information is stored and used.
Live Chat Open live chat from the account menu during our service hours. Our team can walk you through privacy settings, explain data retention, or submit a formal data request on your behalf.
Account Settings Update your contact details, review connected payment methods, and check your login activity directly from your profile dashboard. Changes take effect immediately.
HOW WE PROTECT YOU

Data Security and Your Account Rights

We encrypt your password and payment information so only you and our systems can access them.

Encryption

All passwords and payment details are encrypted in transit and at rest. We use industry-standard protocols so your DANA, OVO, GoPay and QRIS transactions stay private.

Account Access Control

Enable two-factor authentication in your settings to require a second verification step when you log in. This stops someone using your email or password from entering your account without your approval.

Data Retention

We keep your account data while you play with us. After you close your account, we retain records for a limited period where local law requires it to handle refunds or disputes.

Payment Security

We never store your full payment card or bank details on our servers. DANA, OVO, GoPay and QRIS transfers are confirmed through secure gateways you control, so your payment method stays safe.

Breach Response

If we detect unauthorised access or a data incident, we notify you immediately through your registered email and take steps to secure your account. We also report to relevant authorities where local law requires it.

Data Access Requests

You can request a full copy of your personal data, update any information, or ask for account deletion through our support team. We process these requests within 30 days where local law permits.

Your Privacy Questions Answered

We hear the same privacy concerns from players across Indonesia, so we've answered the questions we get most often. If you don't see your question here, our support team is ready to help.

We delete most of your personal information from active systems within 30 days of closure. We keep transaction records and account history for a limited period where local law requires it to handle withdrawals, disputes or regulatory inquiries. After that retention period expires, we remove or anonymise your data.

We use your play patterns to improve our game selection, detect fraud, and personalise your experience — for example, we may show you slot types you've played before. We never sell your betting data to third parties. Your game activity helps us keep your account safe and our platform running smoothly.

Yes. Contact our support team via email or live chat to request a full data export. We'll send you a complete list of the information we hold — your contact details, payment records, login history, and game activity. We aim to fulfil these requests within 30 days where local law permits.

We share data only with payment processors like DANA, OVO, GoPay and QRIS providers to process your deposits, and with fraud-prevention partners to protect your account. We never sell your email or personal details to marketers. All partners must keep your data confidential.

Your payment details are handled by secure gateways operated by DANA, OVO, GoPay and QRIS themselves — we never see or store your full card or bank information. Once a deposit clears, we record only the amount and method on our side. Withdrawal requests are verified against your account before payment is sent back.

Change your password immediately from your account settings. If you use two-factor authentication, verify your connected phone number is correct. Then contact our support team right away with details of what you noticed. We'll review your login history and help you secure your account.

We use cookies to keep you logged in securely, remember your language and game preferences, and prevent fraud. We do not use tracking cookies to follow you across other websites. You can disable non-essential cookies in your browser, though this may affect your experience on taxi slot.